Purchased products will be shipped within 2 business days from the time the order was placed.
Before placing an order through our store, we recommend carefully researching the product you intend to purchase. Any return/exchange must be unused and in brand new condition. If you would like any additional information about a product before making a purchase, please contact us; we have a team of friendly, experienced, and very knowledgeable Customer Service Representatives standing by who are happy to help you find the perfect piece.
Our return and exchange policy is listed below; please read thoroughly, and contact us if you have any questions.
421Store offers a full refund on orders that have been cancelled before they have been fulfilled in our warehouse. To cancel an order, you must reach out to 421Store here.
An order cannot be canceled once it is in transit; a customer must wait for the package to arrive and make a Return or Exchange.
ORDERS RETURNED WITHIN 30 DAYS
Any/all items purchased from 421Store and/or any of its affiliates must meet the following requirements to be eligible for a refund:
RETURNING OR EXCHANGING ORDERS THAT ARE DAMAGED OR DEFECTIVE WITHIN 30 DAYS
If your order from 421Store is Damaged in shipping or has a Manufacturing Defect, DO NOT USE THEM OR TRY TO FIX THEM. 421Store offers free exchanges shipping on any/all item(s) affected. If you receive Damaged or Defective item(s) please reach out immediately here.
YOU RECEIVED AN INCORRECT ITEM
If you have received a wrong item DO NOT USE IT. Please include your order number and a clear picture of the wrong item with the support request or the email. If you use it, the contract between MonroeBlvd.com and the customer will be considered fulfilled.
Some of our items such as vaporizers have warranties. Please take the time to register your product if indeed a warranty card is included in the package. Items that come with warranties are noted in the product description.
ORDERS RETURNED AFTER 30 DAYS
Products are not eligible for return or exchange after thirty (30) days.
421Store reserves the right to amend this Return Policy at any time by posting the amended terms on this page. As well, 421Store and its affiliates reserve the right to refuse a return for any reason.